Privacy Policy
Your privacy is important to us. This policy explains how ITGen Technology collects, uses, and protects your personal information.
Information We Collect
Personal Information
- Contact details (name, email, phone number, company information)
- Business information for OEM partnerships and quotes
- Communication preferences and inquiry details
Technical Information
- Website usage data and analytics
- IP address, browser type, and device information
- Cookies and similar tracking technologies
How We Use Your Information
Business Operations
- Processing OEM manufacturing requests
- Providing technical support and customer service
- Managing partnerships and distribution relationships
- Quality assurance and product development
Communications
- Responding to inquiries and quote requests
- Sending product updates and industry news
- Marketing veterinary diagnostic solutions
- Compliance with regulatory requirements
Information Sharing and Disclosure
ITGen Technology does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Authorized Partners
With trusted distributors and OEM partners for business operations, under strict confidentiality agreements.
Legal Compliance
When required by law, regulation, or legal process in jurisdictions where we operate.
Service Providers
With third-party service providers who assist in website operations and business functions.
Business Protection
To protect our rights, property, or safety, and that of our customers or others.
Data Security and Protection
We implement industry-standard security measures to protect your personal information, consistent with our ISO GMP certification standards.
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel only
Secure Storage
Protected servers with regular backups
Your Privacy Rights
Access and Control
- Request access to your personal information
- Update or correct inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
Data Portability
- Request a copy of your data in portable format
- Transfer data to another service provider
- Restrict processing of your information
- File complaints with regulatory authorities
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance.
Essential Cookies
Required for basic website functionality and security.
Always ActiveAnalytics Cookies
Help us understand how visitors interact with our website.
OptionalMarketing Cookies
Used to deliver relevant content and track campaign effectiveness.
Optional
International Data Transfers
As a global veterinary diagnostics manufacturer serving Southeast Asia and Europe, we may transfer your information across borders to provide our services effectively.
Transfer Safeguards
- Adequate protection mechanisms in place
- Compliance with applicable data protection laws
- Standard contractual clauses with partners
Regional Compliance
- GDPR compliance for European customers
- Local data protection law adherence
- Regular compliance audits and updates
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.
Data Protection Officer
Hangzhou ITGen Technology Co. Ltd
Hangzhou, China
Privacy Inquiries
Email: privacy@itgen-tech.com
Response Time: 48 hours
Quick Actions
Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through our website or direct communication.